Terms and Conditions

• 1. Introduction

  Welcome to Smart Solutions. These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

• 2. Services

  We provide customized printing services for various products, including but not limited to, t-shirts, mugs, posters, and business cards.

  3. Orders and Payments

  3.1 Order Process

  Orders can be placed through our website or by contacting our customer service team. You must provide accurate and complete information when placing an order.

  3.2 Payment Terms

  Full payment is required at the time of order placement unless otherwise agreed. We accept various payment methods including credit/debit cards, PayPal, and bank transfers.

• 4. Customization and Approval

  4.1 Design Submission

  You must provide your design in the specified format. We are not responsible for errors in designs provided by you.

  4.2 Proof and Approval

  We will provide a proof of the customized product for your approval. It is your responsibility to review the proof carefully and approve it before production begins.

• 5. Production and Delivery

  5.1 Production Time

  Production time varies depending on the product and quantity. Estimated production times will be provided at the time of order.

  5.2 Delivery

  Delivery times are estimates and not guaranteed. We are not responsible for delays caused by third-party carriers.

• 6. Returns and Refunds

  6.1 Returns

  Customized products are non-returnable unless there is a defect in the product or an error on our part. You must notify us of any defects within # days of receiving the product.

  6.2 Refunds

  Refunds are issued for defective products or errors made by us. Refunds are processed within # days of receiving the returned product.

• 7. Intellectual Property

  7.1 Your Designs

  You retain ownership of your designs submitted for customization. You grant us a non-exclusive, royalty-free license to use your designs for the purpose of fulfilling your order.

  7.2 Our Designs

  All designs created by us are our intellectual property. You may not use our designs without our written permission.

• 8. Limitation of Liability

  Our liability is limited to the cost of the product ordered. We are not liable for any indirect, incidental, or consequential damages.

• 9. Privacy Policy

  We collect and use your personal information in accordance with our Privacy Policy, which is available on our website.

• 10. Changes to Terms

  We reserve the right to update these Terms at any time. Changes will be posted on our website and will take effect immediately.

• 11. Contact Information

  If you have any questions or concerns about these Terms, please contact us at +91 9911443332.

Acceptance of Terms

By placing an order with Smart Solutions, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Feel free to modify these terms and conditions to suit the specific requirements and policies of your company.